The Credit Pros has a reputation for transparency and provides its customers with support from a certified FICO professional.
The Credit Pros
Bang for Your Buck
Score:
2/3
The Credit Pros is known for its one-on-one action plan created and executed by a certified FICO professional. With upfront fees of $179 for individuals and $279 for couples and a $99 per month subscription fee, the cost is on par with many other agencies that do not include a FICO professional.
The Credit Pros will then charge on a per-deletion basis. For credit report deletions, The Credit Pros charges $100 per confirmed deletion per bureau. For deletions from public record, Credit Pros charges $150 per deletion. The Credit Pros offers credit monitoring at no additional charge, which can help you spot potential identity theft. The company offers a unique pay-per-deletion service that charges you only once a negative item has been removed. The bang for your buck is limited.
Ease of Use
Score:
3/3
Easy-to-read credit reports and personalized score insights make the most of your credit report journey with The Credit Pros. Monitoring your account online allows you 24/7 access to the status of your account. You may also speak with a customer service representative or FICO agent to better understand your situation.
Customer Service
Score:
2/3
The Credit Pro team strives to ensure you understand what is happening with your credit report and prepare you to maintain healthy financial habits after your score has been rehabilitated. The customer service team strives to answer your questions and help you feel safe in the decision you make.
Reputation
Score:
3/3
The Credit Pros is known for transparency in credit repair. All its pricing information and plan options are clearly listed on its website, so you won’t be surprised by hidden fees. The Credit Pros also provides clients with an online portal that can be accessed 24/7. Credit Pros also ensures clients have 24/7 access to an actual case manager. It currently holds an A+ place rating with the Better Business Bureau with three-stars and 17 reviews.
Bottom Line
While Credit Pros is more expensive than other agencies, its FICO certified agents help you better understand the ins and outs of the credit repair process. The per-deletion cost can become quite hefty if your reports are in need of multiple deletions. However, if you just need a slight polish to your existing score, it offers a range of services with proof of removals to help you feel secure with your choice.
