Shipt Reviews
11/12

CentSai prides itself on writing independent reviews. Check out our rubric to see the objective stardards we use.

Shipt is an online grocery delivery service, known best for its partnership with Target. It takes the hassle out of grocery shopping by hiring someone to do all of the work for you, from roaming the aisles of the store to even unpacking your groceries in your home. Yup, why move if you don't have to.

You can also become a shopper with Shipt, potentially earning up to $22 per hour.

Bang for Your Buck
Bang for Your Buck
Score:3/3

Members have the option of getting a two-week free trial for the annual plan before they commit to the service. After that, you can choose between an annual plan, which works out to $8.25 a month, or a monthly plan that costs $14 a month.

Ease of Use
Ease of Use
Score:2/3

Shipt requires you to sign up and log in to begin using its services, either on the app or on its site. It also requires your credit card details to start your two-week free trial.

Each store is laid out easily, and categories are clearly defined, allowing you to find what you want to buy quickly and easily. Select your products, add them to your cart, and select a delivery time. You provide your phone number so that your shopper can contact you throughout the process, and you must be home to receive your delivery.

Reputation
Reputation
Score:3/3

The Better Business Bureau rates Shipt and A+.

The app has been reviewed by over 70,000 people on the Apple App Store, with a score of 4.9 out of 5. The reviewers cite great customer service and few to no mistakes with their orders.

Since Shipt was acquired by Target in late 2017, its reputation has soared. After reaching out to a customer service representative, who was very helpful, we discovered that Shipt is an independently operated subsidiary of Target. It delivers from target, Costco, H-E-B, Meijer, Petco, CVS, and dozens of local and regional grocery brands such as Winn-Dixie, Lidl, Rouses, and Weis Markets. Shipts marketplace offers a host of curated national and locally beloved brans to over 250 markets nationwide.

Customer Service
Customer Service
Score:3/3

Shipt has a live-chat customer service option, a contact form, a phone number, and an email address clearly listed on its site. It is contactable 24/7 and customers cite fast response times, usually within 24 hours. When we sent an email request, they responded three hours later.

Bottom Line
Bottom Line

With a reasonable price plan and reliable customer support, it’s no surprise Shipt is partnered with one of the biggest stores in the U.S.